Differences

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--- faq:administrator:2auth_admin_guide [2023/09/29 15:45] – [Deactivating 2Auth for User] vikki
+++ faq:administrator:2auth_admin_guide [2023/09/29 16:02] (current) – [Introduction] vikki
@@ Line 16: / Line 16: @@
 You can access a user's 2Auth settings under the "2Auth" section of the [[faq:administrator:access_user_list|user's account settings]].
+|{{:faq:administrator:managing_email_configurations:2auth:enable_2auth_for_user:0.jpg|}}|
 ----
@@ Line 24: / Line 26: @@
 . Go to **Profile** > **Admin** > **Accounts**, and **select the user**.
-. Tick the **"Enable 2Auth"** checkbox.
+. **Tick** the **"Enable 2Auth"** checkbox.
 |{{:faq:administrator:managing_email_configurations:2auth:enable_2auth_for_user:1.jpg|}}|
@@ Line 71: / Line 73: @@
 === 1. What can I do if my user is not able to receive the 2Auth OTP email? ===
-If your user did not receive the 2Auth OTP email in their Inbox, Spam or other folder, you can either:
+If your user did not receive the 2Auth OTP email in their Inbox, Spam or other folder after more than 10 minutes, you can either:
   * Change the user's 2Auth Email to an email address that can receive the OTP email; or
   * Temporarily disable 2Auth for the user while ensuring the user's 2Auth Email does not block emails coming from lookafter.com traffic.

AGNX