| Next revision | Previous revision |
| faq:email:check_thunderbird_imap_settings [2023/05/24 16:00] – created vikki | faq:email:check_thunderbird_imap_settings [2023/05/24 16:09] (current) – vikki |
|---|
| 1. On Thunderbird, click your email account on the Folders pane, then click **Account Settings**. | 1. On Thunderbird, click your email account on the Folders pane, then click **Account Settings**. |
| |
| 2. An "Account Settings" tab will be opened. Expand your email account where you will see the **Server Settings** option, and click it. The IMAP incoming server settings will be displayed here. Make sure the settings are as follows: | |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:1.jpg|}}| |
| | |
| | 2. An "Account Settings" tab will be opened. Expand your email account where you will see the **Server Settings** option, and click it. The IMAP incoming server settings will be displayed here. |
| | |
| | |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:2.jpg|}}| |
| | |
| | Make sure the settings are as follows: |
| |
| ^Server Type:|IMAP Mail Server| | ^Server Type:|IMAP Mail Server| |
| ^User Name:|(Enter your email address, e.g. test@lookafter.com)| | ^User Name:|(Enter your email address, e.g. test@lookafter.com)| |
| ^Connection security:|SSL/TLS| | ^Connection security:|SSL/TLS| |
| ^Authentication method:|Password| | ^Authentication method:|Normal Password| |
| | |
| | 3. To check on the SMTP outgoing server settings, select **Outgoing Server (SMTP)** from the menu panel. Then, select your outgoing server (it should consists of your email address) and then click **Edit**. |
| | |
| | |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:3.jpg|}}| |
| | |
| | 4. Make sure the SMTP outgoing settings are as follows: |
| | |
| | ^Description:|(Leave blank or enter a description about your email)| |
| | ^Server Name:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.| |
| | ^Port:|465| |
| | ^Connection security:|SSL/TLS| |
| | ^Authentication method:|Normal Password| |
| | ^User Name:|(Enter your email address, e.g. test@lookafter.com)| |
| | |
| | |{{:faq:email:email_clients_and_mobile:thunderbird:check_settings_imap:4.jpg|}}| |
| |
| | 5. Make sure you click OK if you need to save any changes. |
| |