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faq:email:mail_setup_mac_mail_secure_imap

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faq:email:mail_setup_mac_mail_secure_imap [2019/09/10 16:15] – created vikkifaq:email:mail_setup_mac_mail_secure_imap [2022/09/23 09:55] (current) – vikki
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-====== Email Setup: Apple Mac Mail (Secure IMAP) ======+[[:start|Home]] > [[:faq|FAQ]] > [[faq:email|Email]] > [[faq:email#email_clients_mobile|Email Clients & Mobile]] > [[faq:email#mail_setup_guides_for_desktop_pc_laptop|Mail Setup Guides for Desktop PC/Laptop]] > **Email Setup Guide: Apple Mac Mail (IMAP)** 
  
-To setup an IMAP email account on your Mac Mail, please follow the steps below. We are using james@lookafter.com as an example in this guide.+====== Email Setup Guide: Apple Mac Mail (IMAP) ======
  
-1. On your Apple Mail, and click on **Mail** > **Add Account...**.+1. Open the Apple Mac Mail. Then, go to **Mail** and click on **Add Account...**.
  
-2. Select **Other Mail Account...**, then click **Continue**.+|{{:faq:email:email_clients_and_mobile:apple_mail:imap_setup:1.png|}}|
  
-3. On "Add a Mail account", enter your **name**, **email address** and **password**, and click **Sign In**.+2. Choose **Other Mail Account** then **Continue**.
  
-4. The app will load for a while, and more fields will be displayed. Here, make sure to enter:+|{{:faq:email:email_clients_and_mobile:apple_mail:imap_setup:2.png|}}|
  
-| Email Address        | (**Your email address**) |  +3. Fill in your name, email address and password. Next, click on **Sign In**.
-| Username             | (**Your email address**) | +
-| Password             | (**Your password**)      | +
-| Account Type         | **IMAP**             | +
-| Incoming Mail Server | **mail.yourdomain.com** (where yourdomain.com is your actual domain) | +
-| Outgoing Mail Server | **mail.yourdomain.com** (where yourdomain.com is your actual domain) |+
  
-Once done, click **Sign In**.+|{{:faq:email:email_clients_and_mobile:apple_mail:imap_setup:3.png|}}|
  
-5. You will see the following warning displayed. Click **Show certificate** to view the mail server certificate. +4. After that, select **IMAP** as your account type. Then, fill in the  mail server details as the following:
- +
- +
-6. Click Continue if the certificate is *.agnx.com. +
- +
-//*Note//: As AfterOffice is using agnx.com as the Global Network Exchange domain, the system is unable to match your mail server (mail.yourdomain.com) with agnx.com, thus, it shows the above warning. You can safely accept this certificate as it is our valid certificate, used for establishing secure connection between your mail client and the server. +
- +
-7. To trust and save the certificate, you are required to key in your machine's username and password, and click **Update Settings**. +
- +
-8. Click **Done** to finish the setup. +
- +
-9. Your emails will be loaded into your Apple Mail App. +
- +
-If you are having problems sending/receiving emails, you can check your mail settings at **Mail** > **Preferences**. +
- +
-Go to the **Server Settings** tab, and check through the mail server and port numbers. +
- +
-**Incoming Mail Server (IMAP):** +
- +
-| Username             | (**Your email address**) |  +
-| Password             | (**Your password**)      | +
-| Host Name            | **mail.yourdomain.com** (where yourdomain.com is your actual domain) | +
-| Port                 | **993**                      | +
-| Use TLS/SSL          | **CHECKED**                  | +
-| Authentication       | **Password**                 | +
- +
- +
-**Outgoing Mail Server (SMTP):** +
- +
-| Username             | (**Your email address**) |  +
-| Password             | (**Your password**)      | +
-| Host Name            | **mail.yourdomain.com** (where yourdomain.com is your actual domain) | +
-| Port                 | **587**                      | +
-| Use TLS/SSL          | **CHECKED**                  | +
-| Authentication       | **MD5 Challenge-Response**   |+
  
 +^Account Type:|**IMAP**|
 +^Incoming Mail Server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
 +^Outgoing Mail Server:|**vo1.agnx.com / vo2.agnx.com / g1.agnx.com**\\ **<color #ed1c24>IMPORTANT:</color>** To confirm which server to be used for your domain, please use the [[https://t.agnx.com/r/email-check.html|Email Lookup Tool]] or consult Lookafter Helpdesk.|
  
 +|{{:faq:email:email_clients_and_mobile:apple_mail:imap_setup:4.png|}}|
  
 +5. Click **Sign In** again and your account will be created.
  
faq/email/mail_setup_mac_mail_secure_imap.1568103342.txt.gz · Last modified: 2019/09/10 16:15 by vikki

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