This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| faq:network_and_security:how_to_perform_traceroute [2015/08/02 17:58] – vikki | faq:network_and_security:how_to_perform_traceroute [2022/04/19 18:23] (current) – [Mac OS X] vikki | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| + | [[: | ||
| + | |||
| ====== How to perform Traceroute on my computer? ====== | ====== How to perform Traceroute on my computer? ====== | ||
| If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining | If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining | ||
| - | You may copy the traceroute results and forward to support@afteroffice.com for verifications.\\ | + | You may copy the traceroute results and forward to [[helpdesk@lookafter.com]] for verifications.\\ |
| - | ==== Windows ==== | + | ===== Windows |
| + | 1. Type " | ||
| + | |||
| + | 2. **Click on the Command Prompt** app, which appears as one of the search result. | ||
| + | |||
| + | |{{: | ||
| + | |||
| + | 3. Next, type **tracert yourdomain.com** into the command prompt, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
| + | |||
| + | |{{: | ||
| + | |||
| + | 4. **Press Enter** to run the traceroute. | ||
| + | |||
| + | |{{: | ||
| + | |||
| + | 5. The traceroute will take about 1 to 2 minutes. When it is done, you will see a "Trace complete." | ||
| + | |||
| + | ---- | ||
| + | |||
| + | ===== Windows 7 ===== | ||
| 1. Click **Start**.\\ | 1. Click **Start**.\\ | ||
| - | 2. Select **Run**.\\ | + | 2. Select **Run**.\\ |
| 3. Key in **cmd** in the box and click **OK**. A command prompt will be launched.\\ | 3. Key in **cmd** in the box and click **OK**. A command prompt will be launched.\\ | ||
| - | 4. Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | + | 4. Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// |
| - | 5. Press Enter. | + | 5. Press Enter.\\ |
| - | ==== Windows 8 ==== | + | ---- |
| - | Steps with guided image here: Traceroute on Windows 8\\ | + | |
| + | ===== Windows 8 ===== | ||
| 1. Click **Start**.\\ | 1. Click **Start**.\\ | ||
| 2. Select **Search** from the menu list.\\ | 2. Select **Search** from the menu list.\\ | ||
| - | 3. In the Search | + | 3. In the Search |
| - | 4. On the command prompt, type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | + | |
| - | 5. Press Enter. | + | |{{: |
| + | |||
| + | 4. On the command prompt, type **tracert yourdomain.com**, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
| + | |||
| + | {{: | ||
| + | |||
| + | 5.Press Enter. | ||
| + | |||
| + | |||
| + | ---- | ||
| + | |||
| + | ===== Mac OS X ===== | ||
| + | 1. Launch **Network Utility** (Search from the Search Tool or Go to Applications > Utilities > Network Utility). | ||
| + | |||
| + | |{{: | ||
| + | |||
| + | 2. Select the **Traceroute** tab.\\ | ||
| + | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**. | ||
| + | |||
| + | |{{: | ||
| + | |||
| + | |||
| + | ---- | ||
| + | |||
| + | ===== Linux ===== | ||
| + | ==== I. By using Network Tools: ==== | ||
| + | 1. Launch **Network Tools** (Search from the Search Tool or Go to Applications > Network Tools). | ||
| + | |||
| + | |{{: | ||
| + | |||
| + | 2. Select the **Traceroute** tab.\\ | ||
| + | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**. | ||
| + | |||
| + | {{: | ||
| - | ==== Mac OS X ==== | ||
| - | Steps with guided image here: [[faq: | ||
| - | 1. Launch **Network Utility** (Search from the Search Tool or Go to Applications -> Utilities -> Network Utility ).\\ | ||
| - | 2. Select **Traceroute**.\\ | ||
| - | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**.\\ | ||
| - | ==== Linux ==== | + | ==== II. By using traceroute command on Terminal: |
| - | Steps with guided image here: Traceroute on Linux\\ | + | 1. Launch Terminal.\\ |
| - | 1. Open your terminal (RXVT, gnome-terminal, | + | 2. Type **traceroute yourdomain.com** |
| - | 2. Type **traceroute yourdomain.com** | + | |
| - | 3. Press Enter. | + | |