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| faq:network_and_security:how_to_perform_traceroute [2015/08/11 09:59] – vikki | faq:network_and_security:how_to_perform_traceroute [2022/04/19 18:23] (current) – [Mac OS X] vikki | ||
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| ====== How to perform Traceroute on my computer? ====== | ====== How to perform Traceroute on my computer? ====== | ||
| If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining | If you feel that accessing to our service is slow and sometimes the system is not even responding, performing a tracecroute command can be useful for determining | ||
| - | You may copy the traceroute results and forward to support@afteroffice.com for verifications.\\ | + | You may copy the traceroute results and forward to [[helpdesk@lookafter.com]] for verifications.\\ |
| - | ===== Windows ===== | + | ===== Windows |
| - | - Click **Start**. | + | 1. Type " |
| - | | + | |
| - | | + | 2. **Click on the Command Prompt** app, which appears as one of the search result. |
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| - | | + | |{{: |
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| + | 3. Next, type **tracert yourdomain.com** into the command prompt, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
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| + | |{{: | ||
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| + | 4. **Press Enter** to run the traceroute. | ||
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| + | |{{: | ||
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| + | 5. The traceroute will take about 1 to 2 minutes. When it is done, you will see a "Trace complete." | ||
| + | |||
| + | ---- | ||
| + | |||
| + | ===== Windows 7 ===== | ||
| + | 1. Click **Start**.\\ | ||
| + | 2. Select **Run**.\\ | ||
| + | 3. Key in **cmd** in the box and click **OK**. A command prompt will be launched.\\ | ||
| + | 4. Type **tracert yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
| + | 5. Press Enter.\\ | ||
| + | |||
| + | ---- | ||
| ===== Windows 8 ===== | ===== Windows 8 ===== | ||
| - | - Click **Start**. | + | 1. Click **Start**.\\ |
| - | | + | 2. Select **Search** from the menu list.\\ |
| - | | + | 3. In the Search |
| - | | + | |
| - | - Press Enter. | + | |{{: |
| + | |||
| + | 4. On the command prompt, type **tracert yourdomain.com**, where yourdomain.com is the domain name for which you want to perform a traceroute. (E.g. //tracert lookafter.com// | ||
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| + | {{: | ||
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| + | 5.Press Enter. | ||
| + | |||
| + | |||
| + | ---- | ||
| ===== Mac OS X ===== | ===== Mac OS X ===== | ||
| - | - Launch **Network Utility** (Search from the Search Tool or Go to Applications | + | 1. Launch **Network Utility** (Search from the Search Tool or Go to Applications > Utilities > Network Utility). |
| - | | + | |
| - | | + | |{{: |
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| + | 2. Select | ||
| + | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**. | ||
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| + | |{{: | ||
| + | |||
| + | |||
| + | ---- | ||
| ===== Linux ===== | ===== Linux ===== | ||
| - | **A. By using Network Tools:** | + | ==== I. By using Network Tools: |
| - | | + | 1. Launch **Network Tools** (Search from the Search Tool or Go to Applications > Network Tools). |
| - | - Type **traceroute yourdomain.com** where yourdomain.com is the domain name for which you want to perform a traceroute. | + | |
| - | - Press Enter. | + | |{{: |
| + | |||
| + | 2. Select the **Traceroute** tab.\\ | ||
| + | 3. Enter the domain name for which you want to perform a traceroute, and then click **Trace**. | ||
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| + | {{: | ||
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| + | ==== II. By using traceroute command on Terminal: ==== | ||
| - | **B. By using traceroute command on Terminal: | + | 1. Launch Terminal.\\ |
| - | - Launch Terminal. | + | 2. Type **traceroute yourdomain.com** at the prompt and press Enter. |
| - | | + | |