AGNX - faq:domain_and_web_hosting

customize-ao-contact-form

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T09:18:14+00:00

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dealing_with_spam_form_submissions

Anonymous (anonymous@undisclosed.example.com) — 2024-03-07T09:44:42+00:00

Home > FAQ > Website > General > Dealing with Spam Form Submissions: FAQ Dealing with Spam Form Submissions: FAQ 1. What are spam form submissions? Spam form submissions are unsolicited or irrelevant messages submitted through website contact forms. These submissions are typically generated by automated bots and may contain promotional content, malicious links, or irrelevant messages.

domain_migration_from_others_to_lookafter

Anonymous (anonymous@undisclosed.example.com) — 2024-08-19T07:18:00+00:00

Home > FAQ > Domain > Domain migration from others to Lookafter Domain migration from others to Lookafter To host your existing domain service with Lookafter, change your domain NS (name server) record the primary, secondary and tertiary NS to the following: Primary Name Server:

email_hosting_dns_pointing_for_third_party_name_servers

Anonymous (anonymous@undisclosed.example.com) — 2022-02-14T08:12:45+00:00

Home > FAQ > Domain > Email Hosting DNS Pointing for Third-party Name Servers Email Hosting DNS Pointing for Third-party Name Servers Customers who have their DNS nameservers (NS) hosted with third-party providers but prefer to host their emails with Lookafter can do so by configuring IP pointing to our email server.

how_do_i_access_my_website_files

Anonymous (anonymous@undisclosed.example.com) — 2022-10-20T14:39:05+00:00

Home > FAQ > Website > FTP & LAMP > How do I Access My Website Files How do I Access or Upload My Website Files? To access your website files, you need two things: 1. Your FTP login information Please refer to How do I obtain my FTP information? to get your website’s FTP login host, name and password.

how_do_i_change_my_ftp_pwd

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T09:08:28+00:00

Home > FAQ > Website > FTP & LAMP > How to change FTP password How do I change my FTP password (for website)? To change your website's FTP password, please login as the Avomaster/voadmin. Once you have logged in, follow the steps below: 1. Go to Profile > Admin. 2. Then, select

how_do_i_obtain_my_ftp_information

Anonymous (anonymous@undisclosed.example.com) — 2022-04-01T07:22:18+00:00

Home > FAQ > Admin > Managing Domain and Web Hosting > How to obtain FTP information How to obtain FTP information for my domain/website In order to obtain your domain's FTP login details to access your website files: 1. Login as the Avomaster or the voadmin of your domain from your website's Staff Login page or from

how_do_i_obtain_my_lamp_information

Anonymous (anonymous@undisclosed.example.com) — 2025-02-27T03:48:17+00:00

Home > FAQ > Admin > Managing Domain and Web Hosting > How to obtain LAMP information How to obtain LAMP information for my domain/website In order to obtain your domain's LAMP information to access your website's database (via phpMyAdmin) or setup your website: 1. Login as the Avomaster or the voadmin of your domain from your website's Staff Login page or from

how_to_clear_browser_cache

Anonymous (anonymous@undisclosed.example.com) — 2025-07-14T03:07:49+00:00

Home > FAQ > Website > General > How to clear browser cache How to clear browser cache? Please select the browser that you wish to clear your cache from: * How to clear cache and cookies on Google Chrome? * How to clear cache and cookies on Mozilla Firefox? * How to clear cache and cookies on Microsoft Edge? * How to clear cache and cookies on Safari (Mac)?

how_to_make_payment_online

Anonymous (anonymous@undisclosed.example.com) — 2015-08-02T11:35:44+00:00

How to make payment online? There are a few ways you can access the Afteroffice.com online payment system when you need to make payment online. * Login as the Avomaster account, click on [Make Payment] on the control panel; or * Login as your usual AVO account if you are a voadmin user.

how_to_manage_domain_information

Anonymous (anonymous@undisclosed.example.com) — 2025-12-15T06:42:12+00:00

Home > FAQ > Admin > Managing Domain and Web Hosting > How to manage domain configuration How to manage domain configuration In order for you to access to the domain management page, you will have to login as the administrator (Avomaster account, or voadmin user group). Go to Profile > Admin >

how_to_reset_password_for_wordpress_joomla_other_cms

Anonymous (anonymous@undisclosed.example.com) — 2022-04-01T09:01:24+00:00

Home > FAQ > Admin > Managing Domain and Web Hosting > How to reset password for Wordpress or other CMS How to Reset Password for My Wordpress, Joomla or other CMS account? How to Reset WordPress Password? 1. Go to the Wordpress login screen at yourwebsite.com/wp-admin (replace yourwebsite.com with your actual domain).

install_wordpress

Anonymous (anonymous@undisclosed.example.com) — 2023-08-18T00:46:01+00:00

Home > FAQ > Website > Wordpress & Other CMS > How to install Wordpress via voPanel How to install Wordpress via voPanel To install Wordpress for your website, first you need to activate LAMP for your website hosting. You can either install it manually, or follow the steps below to install Wordpress from voPanel.

pointing_email_mx_or_web_www_service_to_lookafter

Anonymous (anonymous@undisclosed.example.com) — 2022-02-14T08:12:24+00:00

Home > FAQ > Domain > Pointing email (MX) or Web (www) service to Lookafter Pointing email (MX) or Web (www) service to Lookafter If you wish to host your own domain at some other DNS service provider, and point your mail (MX) or web (www) over to Lookafter, please consult

spf-conf-domain

Anonymous (anonymous@undisclosed.example.com) — 2023-06-28T07:58:23+00:00

Home > FAQ > Domain > SPF Configuration on Domain SPF Configuration on Domain Use the following configuration in TXT record: v=spf1 mx a:mx.agnx.com -all To access the domain management page, please refer to this guide.

staff_login_showing_not_secure_warning

Anonymous (anonymous@undisclosed.example.com) — 2025-06-30T08:56:52+00:00

Home > FAQ > Website > General > What Causes the “Not Secure” Warning When Logging in Through My Website? What Causes the “Not Secure” Warning When Logging in Through My Website? When you try to log in using your website's Staff Login form, you might encounter a warning that says:

troubleshoot_ftp_errors

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:30:53+00:00

Home > FAQ > Website > FTP & LAMP > Troubleshooting FTP errors Troubleshooting FTP errors Question: I am getting errors when accessing to the FTP server. How do I start troubleshooting? Answer: 1. Check if your FTP server, username and password are correct. You can obtain the latest

web_hosting_dns_pointing_for_third_party_name_servers

Anonymous (anonymous@undisclosed.example.com) — 2022-02-14T08:12:32+00:00

Home > FAQ > Domain > Web Hosting DNS Pointing for Third-party Name Servers Web Hosting DNS Pointing for Third-party Name Servers Customers who host their websites with Lookafter but run their DNS nameservers (NS) elsewhere can do so by configuring IP pointing to our web server.

what_is_captcha

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:09:43+00:00

Home > FAQ > Website > General > What is Captcha What is Captcha CAPTCHA (Completely Automated Public Turing) is a type of challenge-response system that is designed to tell humans and robotic software program apart. It is used as security checks to prevent hackers and spammers from using website forms to do malicious activities.

what_to_do_if_lost_wordpress_joomla_other_cms_password

Anonymous (anonymous@undisclosed.example.com) — 2022-04-01T08:51:35+00:00

Home > FAQ > Admin > Managing Domain and Web Hosting > What should I do if I have lost my CMS login information What should I do if I have lost my Wordpress, Joomla or other CMS login information? If you have forgotten your CMS login details, you can try the following solutions. 1. Contact Webmaster to Get the Login Details

whatsapp_integration_on_website

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T09:16:15+00:00

Home > FAQ > Website > Wordpress & Other CMS > How to integrate WhatsApp on website How to integrate WhatsApp on website? As WhatsApp is so popular and used by many people as a messaging tool, companies have realized the need to integrate this channel into their businesses so that potential customers can reach out to them instantly and easily. The good news is, WhatsApp has released a feature called

why_https_website_showing_ssl_expired_warning

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:22:06+00:00

Home > FAQ > Website > General > Why am I seeing “SSL Expired” or “Connection is not private” warning when I access to my website or webmail login page Why am I seeing "SSL Expired" or "Connection is not private" warning when I access to my website or webmail login page?

why_is_https_important_for_websites

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:14:04+00:00

Home > FAQ > Website > General > Why is SSL/HTTPS so important for websites Why is SSL/HTTPS so important for websites? By enabling SSL on your website, your website URL will start with “HTTPS”. Browsers will then label your site with a “Secure” sign, and your customers will feel secure visiting and revisiting your website.

why_is_joomla_website_being_compromised

Anonymous (anonymous@undisclosed.example.com) — 2023-04-03T11:01:12+00:00

Home > FAQ > Website > Wordpress & Other CMS > Why is my Joomla website being compromised? Why is my Joomla website being compromised? When a Joomla website gets compromised, several things can happen, depending on the type of hack and the intention of the hacker. The compromised website can be filled with malicious scripts, has all its content removed, or being redirected to another website with malicious content.

why_is_mysql_usage_become_so_big

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:19:07+00:00

Home > FAQ > Website > General > Why has my MySQL Database grown in size Why has my MySQL Database grown in size? It is natural for a database to increase in size with time. When you add new content or allow visitors to take various actions on the website - such as commenting - new information is stored in the database, making it grow in size. Most

why_is_website_showing_not_secure

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:12:29+00:00

Home > FAQ > Website > General > Why is my website showing “Not Secure” on web browsers Why is my website showing "Not Secure" on web browsers? When a web browser connects to a website, it can either use the HTTPS or HTTP protocol. Websites with URL that starts with HTTP uses the HTTP protocol, which is not capable of providing a secure encrypted connection, triggering the

why_is_website_still_showing_not_secure_after_enabling_https

Anonymous (anonymous@undisclosed.example.com) — 2022-04-04T07:16:58+00:00

Home > FAQ > Website > General > Why is my website still showing “Not Secure” after enabling SSL/HTTPS Why is my website still showing "Not Secure" after enabling SSL/HTTPS? Most websites will display the “Secure” sign once SSL (HTTPS) is enabled. However, some sites may still show

why_keep_wordpress_up_to_date

Anonymous (anonymous@undisclosed.example.com) — 2023-04-19T06:44:53+00:00

Home > FAQ > Website > Wordpress & Other CMS > Why it is important to keep WordPress, plug-ins and themes up-to-date Why it is important to keep WordPress, plug-ins and themes up-to-date? WordPress is a popular content management system used by millions of websites around the world. However, due to its widespread popularity, it has become a common target for hackers and cybercriminals. And so, WordPress regularly releases updates that include bug fixes, security patches, and new features. Fail…